Last updated: August 2, 2026

GLORIA ("we", "our store"), based in Portugal, operates this store to provide you with an online shopping experience. This Privacy Policy explains how we collect, use, and share your personal data when you visit or purchase from our store.

Data we collect

Name, shipping and billing address, email, phone number, payment details (processed by our payment provider, never stored by us), order history, browsing and device data (IP address, cookies).

How we use your data

• Processing and delivering orders
• Communicating about order status
• Customer support
• Fraud prevention
• Marketing, only with your consent
• Compliance with legal obligations

Legal basis (GDPR — EU)

Performance of the purchase contract, consent (marketing, non-essential cookies), legitimate interest (security, fraud prevention), and legal obligation (invoicing).

Data sharing

We share data with service providers necessary to operate the store (Shopify, carriers, payment processor). We never sell personal data to third parties.

Your rights (GDPR)

Access, rectification, erasure, portability, objection, and restriction of processing. You can exercise these rights at any time via gloria.customersupport@gmail.com. You also have the right to file a complaint with your country's data protection authority (in Portugal, the CNPD; in Spain, the AEPD; in Italy, the Garante Privacy).

Customers in Switzerland

For customers residing in Switzerland, the processing of your personal data is additionally governed by the Swiss Federal Act on Data Protection (nLPD/FADP). You have the same rights of access, rectification, and erasure, exercisable through the same contact.

Cookies

We use essential cookies (store functionality and cart) and, with your consent, analytics and marketing cookies. You can manage your cookie preferences at any time via the store's consent banner.

Retention

We keep your data only for as long as necessary for the purposes described or as required by law (e.g. tax obligations).

Contact

gloria.customersupport@gmail.com